FAQ

Frequently Asked Questions

How does sizing run?

Sizing can vary depending on the brand and style. We recommend checking any sizing information included in the product description before ordering. If you're unsure about a size, feel free to contact us before purchasing and we'll be happy to help!

What does Ready to Ship (RTS) mean?

Ready to Ship means the item is already in stock and ready to be packaged! RTS orders are typically processed within 3-5 business days.

Do you off preorders? 

From time to time, we may offer special preorder items or collections. Preorder turnaround times will be listed with the individual product. Please remember tha preorder arrival dates are estimates and can sometimes change due to circumstances outside of our control.

Can I order RTS and preorder items together?

Yes! However, if RTS and preorder items are purchased in the same order, the entire may be held until all items are available to ship. If you would like your RTS items sooner, we recommend placing separate orders.

Can I change or cancel my order?

We begin processing orders as quickly as possible, so changes and cancellations cannot always be guaranteed. Please contact us as soon as possible if you notice an issue with your order. 

Can personalized or monogrammed items be returned?

No. Because these items are made specifically for you, all personalized and monogrammed items are final sale.

Will sold-out items be restocked? 

Sometimes! Restocks depend on vendor availability and customer interest. Be sure to join our VIP group and follow Dressed to a Tee so you're among the first to hear about restocks and new drops. 

How do I track my order?

Once your order ships, tracking information will be sent to the email address or phone number provided at checkout. 

What if my package says delivered but I don't have it? 

First, check around your delivery area and with anyone in your household. You can also contact the shipping carrier using your tracking information. If you're still having trouble locating your package, please reach out through our Contact Us page and we'll help however we can. 

What if I receive the wrong or damaged item?

Please contact ius within 3 days of delivery with your order number and photos of the item so we can help make it right. 

How can I contact Dressed to a Tee?

Visit our Contact Us page and submit the contact form. We'll get back to you as soon as possible. 

Still have questions? We'd love to hear from you! Thank you for shopping small and supporting Dressed to a Tee Boutique.